Playing 4 Pics 1 Song or 4 Pics 1 Movie is easy as American Pie! Just load up the first set of puzzles and engage your thinking cap: what's the answer? When you think you've got it, use your finger to type out the answer with the provided letter. That's it!

The more puzzles you solve, the more power up coins you get! These will let you use powers to help you solve the puzzle: delete an unused letter tile from the bin to narrow your choices, or fill in one of the letter blanks with a tile!

If you're really stuck, you can post to Facebook or Twitter to get some help from the community!

If you've solved the puzzles, check out Platinum mode! It's all the same puzzles you know and love timed. Beat your own records and share amongst your friends, and use your victories to unlock themes to customize your games.

In 4 Pics 1 Song, you can also spend coins to unlock setlists of songs that are themed around your favorites! From Katy Perry to cartoons, we've got your interests covered.

Did you purchase some coins that never arrived? Read on to find out how to request a refund!

iTunes Refund

To request a refund from iTunes, please follow these steps:

1. Visit http://reportaproblem.apple.com/ in your browser
2. Sign in with your Apple ID and password
3. Find the item that needs to be refunded, and click "report a problem" next to it.
4. Follow the menu prompts, and submit.

Amazon Refund

Please contact Amazon customer service to request a refund. You'll need to send them an e-mail--the link is below!

Amazon Support: http://www.amazon.com/gp/help/customer/display.html/?nodeId=200127470

Google Play

You can contact our Customer Support and request a refund, or you can contact Google Play Support.

Google Play Support: https://support.google.com/googleplay/answer/1050566?hl=en&ref_topic=3364671

If you're experiencing an issue of the game, we do not recommend uninstalling and reinstalling the game. All game progress will be reset if the game is uninstalled. If any issues arise with any of our games, please send our customer support any information you might have--details such as the type of phone you're using are very much appreciated--so we can research the issue.

If you do uninstall the game, there is unfortunately no way to get your game back due to privacy and technical restrictions. We apologize for any inconvenience. Similarly, if you purchase a new phone, we cannot transfer your previous phone's progress to your new device. We are aware that many of our users would appreciate this feature, and it is something we are exploring and hope to implement in the future. Again, we apologize for any inconvenience.

Uh oh, did you complete an offer for free items and haven't received anything? Just follow these steps to let our offer wall partners know that something's gone wrong!

1. Open Coin Dozer.

2. Tap on the "Free Coins" button.

3. Scroll down to the bottom of the page.

4. Tap on the "Missing Coins?" link.

5. Fill out that form and submit it to Tapjoy's customer service. Ta-da!